Resume “test engineer”
Name: Ershova Ekaterina
Address: Komendanskij prospect 31, Sankt-Petersburg
e-mail: ***
phone: +7(950)002-18-08

• Testing
• Telecommunications
• Helpdesk/Support

• 1991-2003 Secondary school of the settlement of Vostochny with advanced learning of mathematics. Finished school with a gold medal for the outstanding academic performance. Active participant and winner of school and regional Olympiads ( contests) in different subjects, such as the Russian language, the English language, mathematics, chemistry, biology. Average score 5,0.
• 2008 —Electro technical State University of Saint-Petersburg humanitarian department, specialist in linguistics and cross-cultural communication. Average score-4, 75
Advanced trainings/courses:
• 2009 — Introductionn to the automatic functional testing, T-Systems CIS, Certificate of achievement
• 2009 — Introduction to the programme testing, T-Systems CIS, Certificate of achievement
• 2009 — «Overview of the ISO 9001:2008 requirements», T-Systems CIS, Certificate of achievement
• 2009 — «Overview of the ITIL requirements», T-Systems CIS, Certificate of achievement
• 2009 — Intensive Course of ARS ( Action request System) Programming, consisted of lectures ( theoretical part) and practical assignments, development of the ARS-based project, writing the test cases and testing the functionality of the created programs., T-Systems CIS
• 2008 — IT fundamentals course: the basics of Programming and Algorithmization , the faculty of additional education of the Polytechnical State University of Saint-Petersburg, Certificate of achievement
• 2006 — Intensive Language course ( The German language) in Dresden, Iniciative Christen für Europa (ICE), Certificate of achievement
• 2008 — State exam in Enlish language, Saint-Petersburg State Electro-technical University, 5
• 2008 — State exam in German Language , Saint-Petersburg State Electrotechnical University, 5
• 2008 — international DaF test, German language, test DaF Institut, TDN4 – TestDaF- 4 level in all the test parts (speaking, writing, reading and listening practice)

Work experience
• “Arcadia” (August 2010 – May 2011) – QA engineer, agile projects
- Manual testing, creating test specification, writing user manuals and help materials about the applications tested.
• T-Systems CIS- Test Engineer (April 2009-August 2010)
-Manual testing
- Estimation and developing of the test coverage, control of the test-cases quality
-Creating test specification: test scenarios for systemtest and regression test cases, change requests
-Translating the test scenarios from English into German and from German into English
-Creating automatic GUI tests with the help of IBM rational robot.

-Building prototypes for Synergy Migration to SharePoint, creation of Test Specifications for short performance tests Sharepoint, Configuring the environments for performance tests Sharepoint. Mediated the communication process between developers and the client: was a contact point for developers on requirements clarification, requested the necessary information regarding the requirements and system design document from the client and kept the client up to date with the system configuration process.

* T –Systems CIS, CRM-T Support Engineer (Customer-Relationship-Management, First level Support), (june 2008-april 2009)

Incident Management: Investigation and diagnosis of the root cause and Known Errors, Classification and support
Analysis of the project related documentation.
Compilation of manuals and learning materials according to the projects purposes, exposure and analysis of the Program errors
work on-site in Germany, 3 months.
• English tutor
12.2007–06.2008 consulting center «ТЕТРА», Educational institution
English tutor for corporative and private clients.
• phone operator-interpreter
09.2007–11.2007 Mobiguide company , Travel/Hotels / Restaurants
Providing the tourists with supplemental touristic information
Translation of company’s web-pages into the German language.
• Volunteer social work in Germany
10.2006–09.2007 Bad Kreuznacher Diakonie , Medical/Pharma
Helping the people with mental and physical disabilities. Studying the cultural differencies between Russia and Germany During my Volunteer Year I have worked with people with mental and physical disabilities. Among my everyday tasks were: providing assistance with various household tasks according to individual needs, doing everything from housework, such as the grocery shopping, the laundry and dishes, personal care such as dressing, bathing, and help transferring from the bed, and also organizing part-time activities for people under my charge and accompanying them to various events.

Russian : Native Language
English : advanced
German : upper intermediate
Polish: intermediate
Spanish: intermediate
Core Skills: I work in a team and indepenently, for year have been working as a single tester of the project. Basic knowledge of SQL , Oracle, XML, ARS, different Bug-tracking systems (telelogic Synergy, SharePoint, Gira), methods of testing.
Rich experience of working with technical documentation in German and English languages, translating the documentation, writing business letters, working in international environment.
Experience of working abroad (Germany)

Ability to learn fast, creativity, responsibility, good communication skills, attention to details, readiness to travel a lot.