Technical writing: user guides and manuals

Educational Background: Belorussian State University, philological faculty, department of the modern foreign languages.

Languages: English (near-native), Czech (intermediate), German (beginner).

Work Experience:

Client Manager (February 2005 - May 2006)

IT field (web design and development): projects planning and supervising, business correspondence, negotiations with clients, online support, interpreting, translation.

Technical Writer (June 2006 - February 2008)

- User guides for web-based applications: document planning, functionality description, document design and formatting.

- Copywriting: product overview for the company web site.

- Client trainings (phone + web conferences).

Senior Technical Writer (March 2008 - currently)

- User guides for web-based applications: document planning, functionality description.

- Copywriting.

- Planning work of TW department.

Freelance experience - about 2.5 years

Documentation formats: DOC (MS Word); CHM, HTML, Web Help (RoboHelp); Docbook, other formats upon request.