Support Engineer

Требования: Job benefits:

* Competitive salary + compensation package

* Free meals at the office (lunch, coffe/tee, fruits, sweets, etc.)

* Vacations and holidays, flexible work hours according to the shift schedule

* Health insurance and dental health insurance

* Educational opportunities

* Career opportunities

* Salary: up to $1500

* Our office is located in Moscow, in a walking distance from the Otradnoye subway station.

* We consider both graduates and senior students applications.

. Обязанности: Parallels, Inc. offers a unique opportunity to work in a successful and growing international IT company. As Technical Support Engineer you will provide technical assistance and remote troubleshooting support for Parallels customers worldwide as part of the 24/7 support effort. You will also work close with Quality Assurance Engineers, Application Developers and Product Managers to improve the quality of Parallels products and insure the positive image of the company.. Дополнительная информация : Basic Requirements:

* Good command of English (written and oral)

* Experience of working with Windows

* Ability to work in shifts

The following skills will be beneficial for your application:

* Additional European languages skills

* Job experience in IT/Telecom

* Support job experience

* Experience of working with virtual machines

* Knowledge of Windows 2000/XP/Vista

* Knowledge of Windows 95/98/ME/NT/2003

* Knowledge of Linux OS

* Knowledge of Mac OS

* Knowledge of Solaris, FreeBSD, or any other UNIX OS

* Knowledge of Network Basics and TCP/IP communications

* Understanding of computer hardware and its peripherals

* Knowledge of user’s working space applications (office, entertainment, productivity)

* Knowledge of enterprise applications (databases, web-servers and other service providers)

* Script languages programming skills (Perl, Python, bash, VBscript)

* Web programming or web design experience

.