Лист. Письмо. Letter.

A letter: Customer loyalty scheme Recently, the retail company you work for has been losing customers to a competitor. The company is setting up a scheme to encourage customers to stay

with the company. Your boss has asked you to write a letter to the customers on

your database outlining this customer loyalty scheme.

Write the letter to your customers:

• describing the benefits for customers of the loyalty scheme
• explaining what customers must do to join the scheme
• giving details of a special promotion to launch the scheme
• reminding customers of the quality of your goods.